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Tracking statuses can be confusing. We’re here to help. Below is a list of some common shipping updates that you may encounter while tracking your package, as well as a corresponding explanation an...
For shoppers, the Route app provides an engaging tracking experience with rich updates for all of their online orders in one convenient location. Visual Tracking™ goes beyond simple updates, and beautifully displays and tracks each order in real time.
With Route, we have much greater transparency and control over every part of the buying experience for our customers, especially package tracking and protection.
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Easily record anything on your screen with Jam
With Route’s one-click claims process, customers can easily report their item as stolen and Route will automatically process a new order or refund. Making the annoyance of a stolen package even more annoying shouldn’t be any brand’s strategy.
Use this page to make the most of the Finance tab in your Merchant Portal, where you can monitor the Route Shipping Protection premiums we collect, the reimbursements for refunds and reorders you receive, and set up your accounts for transferring these funds and receiving reimbursements.
With Route Track, customers get real-time updates of exactly where their package is, which is crucial in creating a seamless post purchase experience but Route goes a step further.
Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants
The email subject line will read: “Verify your bank account for Route.” Open the email and click the link, which will open a form with a field for entering a unique 6-digit descriptor code. To find this code, you will need to log into your bank account.
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